TY - JOUR AU - Esmemed, Geri AU - Testiana, Gusmelia AU - Nopriani, Fathiyah PY - 2021/05/18 Y2 - 2024/03/29 TI - Analisis kepuasan Analisis Kepuasan Pengguna Terhadap Penggunaan Aplikasi Transportasi Online Dengan Metode Unified Theory Of Acceptance And Use Of Technology JF - Journal of Computer and Information Systems Ampera JA - J. Comput. Inf. Syst. Ampera VL - 2 IS - 2 SE - Articles DO - 10.51519/journalcisa.v2i2.62 UR - https://journal-computing.org/index.php/journal-cisa/article/view/62 SP - 78-93 AB - <p>This study aims to determine the level of user satisfaction with the use of online transportation<br />applications in the Raden Fatah State Islamic University Palembang using the unified theory<br />of acceptance and use of technology (UTAUT) method. This study uses all the variables in the<br />UTAUT methods, including moderation. The data in this study were collected using a<br />questionnaire distributed to 298 respondents in the Raden Fatah State Islamic University<br />Palembang. Data analysis was performed using descriptive analysis, simple regression analysis<br />and moderated regression analysis. The results of this study indicate the level of user<br />satisfaction with the use of online transportation applications in the Raden Fatah State Islamic<br />University Palembang is 77.69%. From this percentage, it can be concluded that the use of<br />online transportation applications has been declared satisfied, especially within the Raden<br />Fatah State Islamic University of Palembang.</p> ER -