dwishahita, dwishahita, Aulia Putri Fajar, , Safina Bulan Koesasih, Habib Habibi, and Anita Wulansari. 2025. “E Evaluasi Manajemen Layanan Teknologi Informasi ITIL Versi 3 Domain Service Operation Pada Hotel XYZ Surabaya”. Journal of Computer and Information Systems Ampera 6 (2):34-46. https://journal-computing.org/index.php/journal-cisa/article/view/488.