dwishahita dwishahita, Fajar AP, Koesasih , SB, Habibi H, Wulansari A. E Evaluasi Manajemen Layanan Teknologi Informasi ITIL Versi 3 Domain Service Operation Pada Hotel XYZ Surabaya. J. Comput. Inf. Syst. Ampera [Internet]. 2025May30 [cited 2026Aug.13];6(2):34-46. Available from: https://journal-computing.org/index.php/journal-cisa/article/view/488