PRATIWI, M. R.; JUMEILAH, . F. S.; NOPRIAN, F. Sistem Informasi Customer Relationship Management Pada Hotel Grand Malaka Ethical Palembang Berbasis Web. Journal of Information Technology Ampera, [S. l.], v. 1, n. 2, p. 61–74, 2020. DOI: 10.51519/journalita.volume1.isssue2.year2020.page61-74. Disponível em: https://journal-computing.org/index.php/journal-ita/article/view/25. Acesso em: 19 apr. 2026.