Agustriani, Nyimas Hamidah Purnama, and Tata Sutabri. “Analisis Domain Deliver, Service Dan Support Untuk Pengukuran Kualitas Layanan E-Government Menggunakan Framework Cobit 5.0”. Journal of Information Technology Ampera 5, no. 1 (May 1, 2024): 12–24. Accessed October 26, 2025. https://journal-computing.org/index.php/journal-ita/article/view/514.